First conversation
Define the conversation.
Before the engagement.
Start by confirming the relevant practice area, licensed jurisdiction and way the firm considers a new enquiry.
Before the conversation
Clarify the practical details.
Ask how the firm considers a new enquiry and whether it covers the relevant practice area and jurisdiction. Confirm consultation format, accessibility arrangements and fees.
The actual firm should explain its conflicts process and how any requested information should be shared. Do not send documents, account details or confidential facts through this general form.
- Confirm the relevant practice area and jurisdiction.
- Ask about consultation format and fees.
- Understand what is required before an engagement is accepted.
After the conversation
Understand what is agreed.
If the firm offers an engagement, ask it to explain the scope, fee arrangement and how communication will work. Acceptance must be confirmed separately.
The first contact helps you understand the process. Advice about legal rights, deadlines or the merits of a matter requires an appropriate conversation with a qualified attorney.
Practical questions
Before your
first conversation.
Which jurisdictions does the firm cover?
Ask the firm to confirm the jurisdictions its attorneys are licensed to serve and whether it considers your category of matter. Scope and availability need direct confirmation.
Does an enquiry confirm representation?
No representation is confirmed by this enquiry. The actual firm must consider the matter and confirm acceptance and scope separately.
Should I describe the details of my matter?
Keep the first enquiry general. Do not include confidential facts, party names, documents, account information or case identifiers. Ask the real firm how to share requested information.
How should I handle a time-sensitive enquiry?
Do not rely on a general website enquiry to assess a deadline. Confirm an appropriate direct contact route with a qualified attorney.
Your next step
Bring the question.
Clarify the process.
Ask about the process. The actual firm must confirm its scope, availability and any engagement separately.
Discuss the process