Start here
A general question.
A clear contact route.
Ask about the firm’s scope or consultation process. Keep confidential facts and documents out of this initial enquiry.
Practical questions
Before your
first conversation.
Which jurisdictions does the firm cover?
Ask the firm to confirm the jurisdictions its attorneys are licensed to serve and whether it considers your category of matter. Scope and availability need direct confirmation.
Does an enquiry confirm representation?
No representation is confirmed by this enquiry. The actual firm must consider the matter and confirm acceptance and scope separately.
Should I describe the details of my matter?
Keep the first enquiry general. Do not include confidential facts, party names, documents, account information or case identifiers. Ask the real firm how to share requested information.
How should I handle a time-sensitive enquiry?
Do not rely on a general website enquiry to assess a deadline. Confirm an appropriate direct contact route with a qualified attorney.