Contact
What have
you observed?
Describe the observed condition, its location and any known moisture history. Include your general area and property type so the assessment request can be reviewed.
Before you request service.
Does the request confirm a visit?
No. Coverage, availability, scope and charges are confirmed separately.
What should I include?
Share your general area, property type and a short description of the observed condition or requested tasks. Keep private access and confidential documents out of the form.
How is the work selected?
The provider reviews the property and request, then confirms the appropriate assessment or service scope. Proposed work and charges need agreement before authorisation.
What if the issue is urgent?
This form is not monitored for emergencies. Use an appropriate local contact directly for immediate risk. No emergency availability is claimed by this concept.