Describe the scope
Start with the type of move or shipment and your preferred timing. Keep access codes and private documents out of the website form.
Services / Long-distance moving
Discuss route availability, collection and delivery arrangements, handling, storage and the written quote process.
What to discuss
Discuss route availability, collection and delivery arrangements, handling, storage and the written quote process.
Confirm the relevant route, availability and how the quote is prepared. Ask what details affect the scope, which services are included and which exclusions or extra charges may apply.
Keep the first contact general. Ask how requested private information or documents should be shared securely.
Your next step
Start with the type of move or shipment and your preferred timing. Keep access codes and private documents out of the website form.
Ask how access, packing, loading, storage and special requirements affect the quote. The company should explain what is included and excluded.
Review the written scope, pricing terms, timing and responsibilities before you book. A website enquiry is only the beginning.
Your next step
Ask about the scope and quote process. Pricing, timing and booking need separate confirmation.
Request a quote conversation