The firm
A clear question.
A practical beginning.
Consumer questions are easier to approach when the first-contact information is easy to find and understand.
The starting point
Clarity begins with the process.
When a consumer issue is unfamiliar, the useful first question is often practical: does the firm handle this category of matter, and how does a consultation work?
Before sharing the details, ask the firm about the relevant practice area, licensed jurisdiction and process for considering a new enquiry.
Before choosing a firm
Know the scope.
Know the process.
Ask whether the firm handles the relevant type of matter and which jurisdictions its attorneys are licensed to serve. Understand how a new enquiry is considered.
Consultation fees, conflict checks and acceptance of an engagement should be explained before work begins. Ask who would consider the enquiry and how the next steps are confirmed.
- Which practice areas and jurisdictions are covered?
- How is a consultation arranged and priced?
- What is the process before an engagement is accepted?
Your next step
Your next question.
A practical first step.
Ask about the process. The actual firm must confirm its scope, availability and any engagement separately.
Ask about a consultation