The move starts
with the details.

The starting point

Before the boxes.
A useful conversation.

Timing, access and the amount you are moving shape the brief. Think about stairs, elevators, parking arrangements and anything that may need particular handling.

Ask which packing materials and preparation tasks are included. A written scope helps you understand the responsibilities, terms and next step before booking.

Before an agreement

Know what to ask.

Ask who will handle your enquiry, how the quote is prepared and what information is needed before a booking can be considered.

Understand the fees, exclusions and communication arrangements before agreeing to the next step.

• Your preferred timing and how flexible it is.
• The general type of move or shipment.
• Questions about access, packing and the quote process.