Listen to the person
Start with what brought you here. Perhaps you have a question about one tooth, or you want to understand a wider range of options. The conversation should make room for both.
The practice
The person comes before the treatment. This is the simple idea behind Lumen.

Start with what brought you here. Perhaps you have a question about one tooth, or you want to understand a wider range of options. The conversation should make room for both.
A useful discussion covers the practical details as well as the possibilities: what an option involves, what it cannot do, and what alternatives exist.
You can ask another question, take time to think or decide to leave things as they are. Understanding an option does not commit you to choosing it.
A clear next step