Confirm the essentials
Check the appointment type, location and any consultation fee with the office. An online enquiry is a request; it is not a confirmed slot in the calendar.
Ask about access and comfort
Let the office know about access or communication needs through its chosen contact process. Ask what arrangements are available rather than assuming a particular facility.
Keep health information secure
Ask the practice how to share relevant records and medical information. Use this website for general enquiries, not clinical intake.
Talk about fees directly
Ask for current fees and any insurance arrangements before the appointment. Coverage depends on the actual practice and your plan; this concept does not promise acceptance.
