What is the project stage?
Explain whether the enquiry concerns early planning, an approved design or a defined construction package. The stage affects the information needed for a useful discussion.
Site planning
A general enquiry can identify the information needed before work is assessed. It does not replace site investigation or professional design.

Explain whether the enquiry concerns early planning, an approved design or a defined construction package. The stage affects the information needed for a useful discussion.
Ask which drawings, surveys and reports are needed. Share project documents through the contractor’s agreed channel rather than placing private files in a short website message.
Confirm who is responsible for permissions, utility information, engineering and the sequence of adjacent work. A written scope should state the assumptions and boundaries clearly.
Start with the scope