Request service
Bring the building
into focus.
Use a short general enquiry to describe the problem or planned work. The service provider must confirm coverage, scope, availability and charges separately.
Before
you begin.
Does this request book a visit?
No. A service request starts a conversation. The job scope, coverage, availability and any charges need confirmation before a visit is booked.
What should I include?
The service you need, a general location and a brief description of the problem or planned work. Avoid passwords, access codes and other private information.
Can a system be recommended online?
Equipment selection and diagnosis require an appropriate assessment. Photographs and model information may help a later discussion, but this form does not provide a diagnosis.
What if I suspect an immediate hazard?
For a suspected gas leak, smoke or an immediate electrical hazard, move to a safe place and contact the appropriate emergency service or utility. Do not wait for an online enquiry response.