Share building details
Include location, use, roof type if known, the proposed work and who coordinates site access.
Service / Gutters and drainage
Coordinate water movement at the roof edge.
Gutters, outlets and downpipes need review within the building drainage context. Describe overflow or proposed changes, including access constraints and occupied-building requirements.
Include in your enquiry
- Your general area and property type.
- Roof type and approximate age, if known.
- Visible symptoms or the proposed replacement.
- Access, occupancy and timing constraints.
Review the site constraints
Agree access, working hours, occupancy and the assessment scope. Available roof records help prepare the review.
Approve the proposed work
Review the scope, sequence, responsibilities, requirements, availability and charges before authorising the job.
Before you request service.
Does this request confirm a visit?
No. Coverage, availability, the assessment scope and charges are confirmed separately.
What if I do not know the roof material?
Say that in the request. A qualified site review can identify the covering and relevant details. Do not climb onto the roof to check.
Does a roof review decide insurance coverage?
No. An assessment of the roof and an insurer’s coverage decision are separate. No insurance outcome is promised here.
What if the concern is urgent?
This form is not monitored for emergencies. Use an appropriate local contact directly if there is an immediate risk. No emergency availability is claimed by this concept.