Describe the change
Tell us the affected room or circuit, the symptoms you have noticed and when they started. A general description is enough.
Service / Home installations
A useful change, properly planned.
Plan sockets, switches, appliance connections or wiring as part of a room update. Placement, access and applicable requirements shape the final installation scope.
Include in your enquiry
- The general location and type of property.
- What changed, or what you would like installed.
- Relevant equipment or fixture information, if known.
- Access, occupancy or timing constraints.
Review the house
Assess the existing installation and the proposed work before choosing a repair or upgrade. Agree access and any interruption needed.
Agree the work
Review the scope, applicable requirements, availability and charges before authorising the next step.
Before you begin.
Does this request book a visit?
No. An enquiry starts a conversation. Coverage, scope, availability and charges are confirmed separately.
What should I include?
Your general area, property type, the proposed work or symptoms, and relevant access or occupancy constraints. Keep access codes and confidential records out of the form.
Can equipment be selected online?
A suitable recommendation depends on the existing installation, the site and the proposed use. Online descriptions help prepare a qualified assessment.
What if there is an immediate hazard?
This form is not monitored for emergencies. For smoke, a burning smell or an immediate electrical hazard, move to a safe place and contact the appropriate emergency service or utility.