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Care / A first visit

A first visit

Explore what an initial primary-care visit involves, how to arrange it and what the practice needs to confirm before you arrive.

What to ask

Getting to know the practice

Explore what an initial primary-care visit involves, how to arrange it and what the practice needs to confirm before you arrive.

Before arranging a visit, ask the practice to confirm the scope of the appointment, the professional you will meet and the secure way to share any requested clinical information.

Costs, insurance and referral requirements must be checked directly. An enquiry does not establish a diagnosis, treatment recommendation or confirmed appointment.

Your next step

A clear way
forward.

01

Ask a practical question

Start with a general enquiry about the practice or the type of visit. Keep personal health information out of this form.

02

Confirm the details

Ask about new-patient availability, fees, insurance, accessibility and the secure process for clinical information.

03

Know what comes next

The practice should confirm the appointment type and preparation. An enquiry alone does not create a booked visit.

Your next step

A first question.
A clearer beginning.

Ask the practical question that helps you begin. The actual practice must confirm its services, availability and appointment arrangements.

Request a first visit